How to Improve Engagement for Positive Outcomes

Event Date & Time: November 8th 2019 at 9:30 am


Workshop Overview

This training will offer participants multiple strategies for engaging difficult to reach clients who struggle with multiple conditions and/or diagnoses. First the training will explore what, as clinicians, we have been missing that may increase clients continued struggles with mental health, behavioral health and substance use disorders. Participants will explore how to bridge a connection with clients, particularly during early recovery and the first sessions, when clients are at increased risk for crisis. Specific interventions and strategies will both be discussed and practiced during the training. At the end of the training, participants will be able to identify at least two evidenced based strategies for engaging clients so as to increase positive outcomes. Participants should also be able to list at least two different approaches or options for clients to engage in on their journey to sustained and long term recovery.


Learning Objectives

The participant will:

• explore how to bridge a connection with clients

• learn specific interventions and strategies to improve engagement

• be able to identify at least two evidenced based strategies for engaging clients

• be able to list two different approaches or options for clients to engage in on their journey to sustained and long term recovery

Workshop Agenda

8:30am – 9:00 amCheck-in & Registration
9:00am – 10:15 amHow to Improve Engagement for Positive Outcomes
10:15am – 10:30 amBREAK
10:30am – 11:30 amWorkshop Continued
11:30am – 1:00 pmLUNCH ON YOUR OWN
1:00pm – 2:45 pmWorkshop Continued
2:45 pm – 3:00 pmWorkshop Wrap-up


We have applied to the NC Substance Abuse 

 Professional Practice Board (NCSAPPB) for 

 approval of 4 substance abuse specific credits.


About the Presenters:

Deborah (“Deb”) Kuzmin, MSW, Licensed Clinical Social Worker- Director of Substance Use Services, Origins at Hanley Behavioral Health

Deb received her Master’s Degree in Social Work from Simmons College School of Social Work in 2001 and has worked with people who struggle with substance use and mental health conditions since 1996. She has dedicated her entire career to the study of and treatment of substance use and mental health issues. In 2007, Deb trained at The Harvard School of Medicine’s Division on Addiction and was certified as an addiction specialist. She has worked as a crisis hotline volunteer, discharge planner, therapist, director of case management and clinical supervisor for the past 16 years.

Her specialty includes working with clients who have had multiple treatment attempts and have struggled to find their own intrinsic motivation for change. Deb’s strength is addressing addiction and its effect on brain function and chemistry as well as relapse prevention. Deb is passionate about helping people holistically approach recovery by addressing the body, mind and spirit to reconnect them to their true selves.

Currently Deb works as the Clinical Director for Hanley Center at Origins where she is responsible for the health, safety, and welfare of all patients in all stages of care at the Florida campuses. Deb has direct responsibility for the supervision of all clinical staff across the Florida Origins’ campuses and continues to dedicate herself to teaching and modeling best practices for the staff when working with individuals who struggle with the chronic and life threatening affects of both mental health and substance use conditions.

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